It is essential when you are developing a relationship with an outsourced service provider, such as a facilities management company or contract cleaning company like Derrycourt Cleaning Specialists, it is important that you have a company who has
To illustrate how Derrycourt:
Derrycourt Cleaning Specialists recognise that our clients differ when it comes to not only the Key Performance Indicators that we track for them, but also in relation to the method that this is communicated. Hence, there are requirements from our clients for regular contract review meetings, where in not only are KPIs discussed but the general management of the contract and more specific items as per the client. Our Management team regularly meet with the Household Service Managers, client management team and other key client stakeholders to review the contract.
Items discussed in these meetings would include:
Derrycourt Cleaning Specialists have been consistently providing open communication with our clients, adapting their individual meeting and reporting requirements.
The various arrangements outlined above provide a forum for discussion and communication. From this forum both our clients and Derrycourt Cleaning Specialists have benefited as they have been the foundation for many of our new initiatives and service enhancements.