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Human Resources Administrator

Posted on: Tuesday 10th October 2017

Human Resources

Key Responsibilities

  • To handle all initial contact into the HR department and redirecting as appropriate.
  • In the absence of the Head of HR to escalate issues of concern to the HR Generalists or appropriate senior manager.
  • Managing new starter and leaver processes including all documentation and ensure associated payroll processes are completed.
  • To maintain and update electronic and hard copy personnel record systems containing all employment related information including absence, holidays, starters and leavers, benefits etc.
  • To undertake all required pre-employment checks, updating and discussing with supervisor/manager as appropriate.
  • To prepare all letters or contracts and any changes to employee terms and conditions.
  • Monitoring and processing leave requests e.g. maternity leave, parental leave, force majeure leave etc. and ensure associated payroll processes are completed.
  • Updating internal HR databases.
  • Managing requests from employees for company correspondence such as confirmation of employment letters etc.
  • To assist in producing HR management information, statistics and report within agreed time frames.
  • To provide advice and guidance in response to administrative and procedural queries.
  • To develop and maintain effective relationships across the organisation with staff at all levels.  
  • To create a variety of reports in line with position including but not limited to resourcing report, sick leave report, absence and leave report, overtime report.
  • To respond to general queries from managers and employees, signposting them to the appropriate policies and procedures.
  • To support the recruitment process as required.
  • Support HR projects as directed by Head of HR.
  • To provide administrative support in HR processes, including note taking at investigations or formal meetings.
  • To provide general administration support to the HR department as required including filing, telephone answering, scanning, photocopying and emails.
  • Any other duties as directed by the Head of HR.

Key Requirements

  • Previous administration experience preferably within a HR environment.
  • Previous experience HR software is advantageous.
  • Ability to build excellent relationships at all levels of the business.
  • Excellent verbal and written communication skills.
  • Keen eye for attention to detail.
  • High level of computer proficiency and demonstrable working knowledge of Microsoft Office Suite.
  • Creative, innovative and willing to contribute ideas and professional opinion.
  • Strong sense of initiative and a “can do” attitude.
  • Flexible with an ability to work on own initiative and willingness to learn.
  • Exceptional organisational skills, combined with ability to prioritise competing demands, maintain high quality standards and meet deadlines on multiple projects/tasks.
  • Excellent Customer Service Skills.
  • Integrity when handling highly confidential material, exercise a high level of judgement, confidentiality and discretion.
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